Willis Australia Limited
ABN 90 000 321 237
AFSL No 240600
Level 32, 385 Bourke Street
MELBOURNE VIC 3000
Information you will require:
Questions?
For coverage inquiries including application questions please contact:
T 1800 335 014
E Email Service Team
Claims?
Commercial Motor Fleet Claims
Windscreen Claims
Call O’Brien Glass directly for all Motor glass claims on 1800 557 055.
Online
Make Motor Claim (Click this link)
Note:
- Select the Commercial or Fleet check box
- when entering the policy number online the first digit needs to be removed
o 1310100471VFTwould become 31 – 0100471 – VFT
- You should receive a confirmation email once lodged –
o o If you don’t immediately receive an email with a reference number relodge the claim or call Allianz
Information you will require:
- Details of the incident (such as the date, where the damage occurred, any other vehicles involved)
- Other drivers' details such as name, address and licence number (if available)
- Supporting documents and Images/Video.
Telephone:
1300 858 649 (24 Hour Service)
WTW Claims Escalation
Address:
WTW
Level 32, 385 Bourke Street
Melbourne VIC 3000 Australia
Email:
au_claimsadmin@willistowerswatson.com
Telephone:
1300 854 544 (24 Hour Service)
Note:We will require you to provide the following details to us:
- Date of when you lodged the claim and Date of the Loss.
- Claim Number.
- Year, Make, Model and Registration Number of the vehicle Involved.
- Outline of the concern and challenge we can assist with.
All other Claims Procedure:
Contact WTW Claims
Address:
WTW
Level 32, 385 Bourke Street
Melbourne VIC 3000 Australia
Email:
au_claimsadmin@willistowerswatson.com
Telephone:
1300 854 544 (24 Hour Service)
Important: Please include your Client Reference and Policy Number
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